The Davis Square Community

I've been remiss in catching you all up on what happened:

I got a call from Jim Cassidy, the inspector for Cambridge Weights and Measures, last Monday, that he'd done a spot inspection of Star.

He didn't find anything amiss at the scanners[*], but armed with the evidence submitted by another davis_square denizen, he had a talk with management. Apparently they were aware of the discussion here ("We lost the element of surprise. There's something called, er, 'Universal Hub'?")

But he made it very clear that neither I nor anyone else should shy away from blogging about these things; after all, it turned up useful evidence.

He said he'd be keeping a close eye on them and would be spot checking them more in the future. He strongly encouraged all of us to call, email, or use the web form if we encounter any further scanner errors: he reminded me that his office relies on consumers to be their eyes and ears. So don't be shy about reporting it! He was very pleased and appreciative that so many folks got involved.

So that's where things are at.

[* He did find an out-of-order price check machine, which is not okay, and which management said they'd fix pronto. FYI price check machines are now a big deal, as they are a concession for the relaxing of certain price labeling laws: they don't have to put a little sticky label on everything if there are enough working price check machines.]