[identity profile] qualitygig.livejournal.com posting in [community profile] davis_square
I love suspense, and you've all waited patiently, albeit with bated breath, for an update . . .

This all started a few days back. I was walking home from something I can't remember what in Davis Square when I suddenly noticed that there were posters stapled to nearly every tree (and pole) in my immediate neighborhood. Literally, virtually every tree had a poster stapled to it, if not two! It was insane.

They were all for a start-up (using that term very loosely as I work in the start-up arena and would never consider doing something so stupid as this) call Scoop 'N' Scoot Ice Cream that offers a speedy ice cream delivery service, apparently to any or all posters in the area. Well, as they offered an 'Order by Text/Call' service, I immediately sent them a text of what I thought of their redecoration of my beautiful neighborhood . . . and this is what transpired.


Me (Mon @ 2.28PM): It's quite illegal to staple signs to trees. Very bad move.

No big deal that I didn't hear anything back. I wasn't expecting it, but this is what then transpired a number of hours later.

2245679031 (Mon @ 5.59PM): Thanks.

2245679031 (Mon @ 6.01PM): Would you like some ice cream too?

Me (Mon @ 7.12PM): You've got to be fucking kidding me asking me to buy ice cream. You damaged trees, broke the law, and I'm not buying any fucking ice cream from you. Moron!!

Now, I'll admit my reply was aggressive, but you would think it would have gotten the point across, right ?

2245679031 (Mon @ 7.13PM): Any toppings with that?

I guess the whole idea of them getting the point was a bit ambitious in retrospect.

Me (Mon @ 7.16PM): Ok, now I'm forwarding your text to the Police.

2245679031 (Mon @ 7.19PM): I'm sorry scoop n scoot offended you. Hopefully we will provide better service and ardent service next time. Can I reference you to other ice cream providers?

Me (Mon @ 7.24PM): This has now gone into the realm of harassment. I'll be calling, too, to make that clear. Do not call me. Do not text me again.

I then immediately placed a call to the same number. It was picked up by a young gentleman who wouldn't answer my question of who it was that was handling their texting. I asked repeatedly, and he repeatedly replied that he would hang up if I didn't place an ice cream order. I made clear that I had texted to inform them of the illegality of their having stapled posters to trees to have then been met with what would constitute at least rudeness if not actual harassment. The call lasted in order of a minute.

I then called 311, again (I had called on Monday to share my observation that someone had stapled posters to trees in the neighborhood), and they forwarded me to the Police. The officer on the line was very professional and helpful.

I'm not one to dwell on things, but you perhaps can see why I would be a little ticked off. Here some little s--- is caught doing something illegal, and he then has the gall to take the polar-opposite approach to 'The Customer is Always Right' . . . and to keep doing so a number of times in succession.

That, and the posters are still up in the area of Foskett Street and Bay State Avenue.

To wit, the venture is, again, Scoop 'N' Scoot, and they're advertising their official launch as today (can't help but remember that from all the frigging posters all over the place). Their telephone/text number is 224-567-9031, and their website is scoopnscoot.com. As the URL was only bought a few days ago (May 13, 2012 to be exact), I feel entirely comfortable sharing the public WhoIs information for the domain, which lists the domain registrant as XXXXXX XXXXXXXXXX. He is clearly affiliated with Tufts given the e-mail address on record ([email protected]). For the complete WhoIs, please refer to . . . http://www.networksolutions.com/whois-search/scoopnscoot.com.

[NOTE: It has been brought to my attention that LiveJournal's policy on posting identifiable information is rather all-inclusive so, I have redacted the actual name of the person registering the domain along with their e-mail address.  I'll note both are publicly-available information associated with the registration of scoopnscoot.com and, thereby, naturally forfeit of any rights of privacy typically afforded in such situations.  That said, I'm a LiveJournal newbie and will respect the concerns on privacy posted below even if I don't interpret FAQ#108 the same way.  That, and I don't believe in harassment . . and would not want to be associated with any behavior of that sort, even if indirectly.]

All this information, including pictures of numerous offenses, has been shared with Steven MacEachern, who was identified here (and did confirm by e-mail) that he is the appropriate person to bring matters like this to. His reply (slightly edited) . . .

"Yes I am the correct person for this. The posting of anything without a permit from the commissioner or myself could result in a fine. Can you send me a picture of the posting? Are they still up? if they are still up I will give them a time line to remove them or be fined for each one I take down. Thank you for bringing this to my attention."

Not the kind of thing I wanted to spend any time on this week. But I also can't see allowing bad behavior to go unnoticed and, in the case of the LiveJournal community, unshared.



Date: 2012-05-17 07:45 pm (UTC)
ifotismeni: (Default)
From: [personal profile] ifotismeni
this seems a bit much over stapling things to trees.

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Date: 2012-05-18 01:43 pm (UTC)
From: [identity profile] sparr0.livejournal.com
It's not a bit much over thousands of people stapling things to trees, which is what this is really about. Have you seen a telephone pole lately? It doesn't stop at just one poster.

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Date: 2012-05-17 07:56 pm (UTC)
From: [personal profile] ron_newman
I think the reply-text at "Me (Mon @ 7.12PM)" was seriously over-the-top, and things deteriorated from there. This could have been handled better from both sides.
Edited Date: 2012-05-17 07:57 pm (UTC)

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Date: 2012-05-17 07:55 pm (UTC)
From: [personal profile] ron_newman
moderator note

Thanks for the update, but please put in an lj-cut. Your post is really long. ETA: Thank you.
Edited Date: 2012-05-17 08:11 pm (UTC)

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Date: 2012-05-17 08:04 pm (UTC)
From: [identity profile] ratushebarl.livejournal.com
I'm glad you're doin' it. Trees are important, and if people with too much spare time won't stick up for them, who will?
I wouldn't recommend interacting further, but they are still in the wrong and need to stop that noise.

Date: 2012-05-17 08:28 pm (UTC)

Date: 2012-05-17 08:07 pm (UTC)
From: [identity profile] surrealestate.livejournal.com
While this isn't the way I would have chosen to handle it, I'm glad you did bring it to the attention of the proper authorities.

Date: 2012-05-17 08:24 pm (UTC)
From: [identity profile] redknot.livejournal.com
I admire your care for the trees, but type of reply makes me very concerned. People often make environmentally unfriendly mistakes BY ACCIDENT, without a clear understanding of how, say, biology works. (Trees are only alive directly under the bark, but lots of people assume they're alive in the very core part, the 'heartwood'.)

As people who care deeply for the environment, we need to be very careful about how we approach these issues. IMO, a little patience and friendliness can help convert someone to a lifetime of making environmentally friendly actions, rather than just yielding a tiny bit of benefit now.

Date: 2012-05-18 12:52 am (UTC)
From: [identity profile] juldea.livejournal.com
(Trees are only alive directly under the bark, but lots of people assume they're alive in the very core part, the 'heartwood'.)

Thanks! I learned something today!

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Date: 2012-05-17 08:24 pm (UTC)
From: [identity profile] pierceheart.livejournal.com
This has now gone into the realm of harassment.

No.

You are the harasser, here - you initiated the contact, began the swearing, began the aggro.

Date: 2012-05-17 08:37 pm (UTC)
From: [identity profile] hammercock.livejournal.com
+1

Methinks the OP is unfamiliar with the adage about catching more flies with honey than with vinegar.

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Date: 2012-05-17 08:30 pm (UTC)
From: [identity profile] oneagain.livejournal.com
I agree with this. I would also note that, if the op was guilty of being obsessive, it seems that this quality might be just what it takes to deal with this sort of thing.

I also kind of wonder if there is a kind of tape that would have worked...perhaps not.

Date: 2012-05-17 08:30 pm (UTC)
From: [identity profile] pierceheart.livejournal.com
So much for FAQ#108.
Thanks for the contact info - I'll be letting him know you've posted his full legal name in this post.

Date: 2012-05-17 08:33 pm (UTC)
From: [personal profile] ron_newman
The contact info, as far as I can tell, is from the very public InterNIC WHOIS record. No foul.

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Date: 2012-05-17 09:27 pm (UTC)
From: [identity profile] talonvaki.livejournal.com
While, yay, we got the right info about who to talk to about stapling things to trees, and, more yay, the guy in charge is really going to do something...I think the swearing was over the top. Maybe it's a texting thing, people are less formal? But I always think it's better to "take the higher road" in things like this. I actually tend to get more articulate the more pissed off I am. It makes for some pretty awesome emails, I have to say.

Using the F-word seems so...unimaginative. If you want to insult someone, there are so many more interesting words that can be used...

But yay, we got the Tree Warden! Or is it "Tree Fashionista"?

Date: 2012-05-17 09:57 pm (UTC)
From: [identity profile] daviscubed.livejournal.com
I think everyone is missing the point:

There is a NEW ice cream cone delivery service in the area!!!

Date: 2012-05-18 04:25 am (UTC)
From: [identity profile] teele-sq.livejournal.com
Hah! That's what I was thinking.

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Date: 2012-05-17 10:04 pm (UTC)
From: [identity profile] emannths.livejournal.com
Judging by the fact that this is a Tufts student using his personal cell phone and residential address, I'm guessing he hasn't done a whole lot of work getting licensed to sell food or figuring out how he's going to pay MA the appropriate taxes on his sales. I don't think we should go around shutting down every kid's lemonade stand, but if we're being sticklers for legal compliance...

Date: 2012-05-17 10:17 pm (UTC)
From: [identity profile] pierceheart.livejournal.com
Second, anyone who thought this was overboard should have read it with the ;) that was intended.

What, we're supposed to miraculous derive intent from this?

Sorry, not buying the "It was just a smirking thing, guys!" excuse.
Too much like "I didn't mean it, I was just kidding!"

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Date: 2012-05-17 10:34 pm (UTC)
From: [identity profile] lefauxfrog.livejournal.com
I agree with the majority of the commenters here. The way the submitter handled this was worse than the original problem. There was no need to pick a fight and act so rude without provocation.

Date: 2012-05-17 10:46 pm (UTC)
From: [identity profile] mindstalk.livejournal.com
Arguably the provocation happened first:
2245679031 (Mon @ 6.01PM): Would you like some ice cream too?

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Date: 2012-05-18 01:08 pm (UTC)
From: [identity profile] misterthorn.livejournal.com
1. There are lots of ways to kill a tree. Stapling things to it isn't really one of them. The only way you could do it by attacking the trunk is by "girdling" (http://en.wikipedia.org/wiki/Girdling) the tree. I'm sure that all the posters are an eyesore and a nuisance, and I'm sure the paper could be put to better use, but, really, the trees are going to be just fine.

2. The way the OP's texts were responded to sound an awful lot like a bot. I'm not sure of this, obviously, but it's a theory that's corroborated by the unwillingness of the business to disclose "who handles their texting". This may not be true, but if it is, the whole texted conversation is a lot funnier.

Date: 2012-05-18 02:05 pm (UTC)
ifotismeni: (Default)
From: [personal profile] ifotismeni
re 2: if so, did that bot pass the turing test?

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Date: 2012-05-20 03:24 am (UTC)
smammy: (Default)
From: [personal profile] smammy

Date: 2012-05-20 06:18 pm (UTC)
From: [identity profile] bobthemadmidget.livejournal.com
"You've got to be fucking kidding me".

I understand that this person may be a criminal in your mind, but you sir are an asshole. You never once asked them to remove the signs, which is likely all the police will do, maybe also give them a fine.

You are definitely the person committing the harassment here, be more polite and you will see the same response from others.
Edited Date: 2012-05-20 06:25 pm (UTC)

Date: 2012-05-23 10:33 am (UTC)
From: [identity profile] bobobb.livejournal.com
When I was in elementary school we called this "spazzing out". This is when the response is completely out of wack with the original action. Personally I would have asked for chocolate ice cream and reported the posters to 311 ;)

Date: 2012-06-13 04:32 pm (UTC)
From: [identity profile] chimaera517.livejournal.com
I've met the three intrepid owners of scoop n scoot, and ordered from them many times already - all awesome guys, great ice cream, and a fantastic idea for a summer business! As a local bartender, I've been promoting the crap out of them for the last week or so, and had ice cream delivered to live shows, which has been a resounding success. Rock on, scoop n scoot! Yay, young entrepreneurs and local businesses! ...sorry, trees...

Date: 2012-09-16 12:47 am (UTC)
From: [identity profile] eric friedrich (from livejournal.com)
Who good sir, nominated you to be the Lorax?

Date: 2013-05-25 02:45 am (UTC)
From: [identity profile] achinhibitor.livejournal.com
I'm not one to dwell on things

Not at all!

the gall to take the polar-opposite approach to 'The Customer is Always Right' . . . and to keep doing so a number of times in succession

Typical small business start-up, relentless focus on increasing sales. If you're not going to buy, you're of no use to them.

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